Yes, we are Airsoft Store! Maybe you have already heard of us or even purchased a product from us, and now you are here! We are glad that you want to learn more about us and we are happy to take you along on our journey.!

So now the big question: Who are we and why are we positioned as the leader that guides you through the jungle of products onlinet?

We believe in less waste and a better world. Low-quality products end up in the trash or are returned to the sender. We believe in supporting quality products that we can sell. However, we cannot do this alone. With your feedback, we can take the first step: showing only products on our website that meet the quality you expect. We aim to reduce our carbon footprint by minimizing waste and unnecessary delivery trips..

 

How are we going to achieve that? If products do not sell, less is made. That is the basis of supply and demand. We can bring about change here: we want to reward only the manufacturers who make high-quality products and limit the poor ones..

 

What are we going to do? If products are shown less, they will also be bought less, right? That's where we step in. Before we display products on our website, we conduct a thorough check on quality, delivery time, and price, but... there can always be something that slips through. And that's where your feedback is crucial. We can improve our product range even further by removing the poor-quality products that have made it onto our website. Every product review you submit helps make the world a better place.. It is us together in the fight for a better world. With all our data, experience, and dedication, we actively limit or ban low-quality products from our website. This ensures that only a carefully curated selection of products that meet our qualifications remains available for sale.. And what else is there? We work globally, with partners in various countries around the world. Some were already working remotely before the pandemic. We believe in talent without borders.!

 

 

 

Customer service Our customer service partners are focused on serving you worldwide! Quality, speed, being helpful, and staying human are what it's all about for us. Because we are active all over the world, we can provide great (customer) service in multiple languages.,

 

 

 

Product Management Our product management is responsible for the products we sell. Are they still of the quality we promised, or can they be better? With your feedback and reviews, we can further improve our assortment! In addition to quality, this team also looks at safety: they analyze and investigate all products on our website to ensure they comply with the constantly changing legal framework. Ultimately, it is our colleagues' job to ensure that all products we sell are both legal and safe..

 

Warehouse Our warehouse strives to operate like a well-oiled machine to keep shipping times as short as possible while ensuring the quality of the products. They are working on finding the best shipping methods that balance cost-effectiveness and speed, so we can offer manageable shipping times while keeping our prices low..

 

 

IT Developers, what would we do without them! We are proud to have them as part of our team. They take care of the website and everything that happens technically in the background. They ensure that orders are processed, that the website works as expected, and that they find new things or technologies to improve your experience with us. If a technical problem arises, we can always count on them to solve it.!

 

 

 

Creative Our marketing and design partners are working on the best website experience and marketing campaigns. They help you find the product you are looking for, create a feeling of welcome, and make your experience as pleasant and effortless as possible.!

 

 

 

DV Europe CVBA has built a reputation by carrying out its activities with integrity and with respect for the interests of all those who have a relationship with our company.

This reputation is an added value, just like our brands, products, customers, suppliers and employees.

Our core interest is to be a successful company. This means investing in our growth in the short and long term.

It also means that we treat our customers, employees, suppliers and other business partners with respect, as well as the environment.

The Code requires the highest standards of behavior of all those related to the company.

 

The 7 core principles of our Code are:

 

1. We adhere to the law.
2. We carry out our activities on the basis of honesty and integrity.
3. We work together on the basis of mutual trust and respect, regardless of race, religion, gender or culture.
4. We want to create safe and healthy working conditions.
5. We do not directly or indirectly use any form of forced or child labor.
6. We neither give nor receive, directly or indirectly, bribes or other improper benefits aimed at business or financial gain.
7. We refrain from activities whose interests could conflict with our responsibilities to our company.

 

Code of Business Principles

 

Our "Code of Business Principles" describes the operational standards that everyone applies to DV Europe, anywhere in the world. It also supports our approach to corporate social responsibility.

 

Behavior standards

We carry out our activities on the basis of honesty, integrity and openness, and with respect for the human rights and interests of our employees.

Likewise, we will respect the legitimate interests of those with whom we maintain business relations.

 

Compliance with the law

DV Europe and our employees are obliged to comply with the laws and regulations of the countries in which we operate.

 

Staff members

We strive for diversity in a work environment where people approach each other with trust and respect and where everyone feels responsible for the results and reputation of our company. We want our employees to work together on the basis of mutual respect, regardless of race, religion, gender or culture. We therefore do not want an individual employee to impose religious or cultural beliefs on colleagues. We want our employees to prevent any form of sexual harassment.

We will only recruit, employ and promote employees on the basis of the qualifications and skills required to perform the work. We want to create safe and healthy working conditions for all employees. We will not use any form of forced or child labor.

Together with our employees, we want to develop and improve the skills and abilities of each of them. We respect the dignity of the individual and the right of employees to freedom of association. We will ensure good communication with our employees through information and consultation procedures at company level.

 

Business partners

In our business contacts we expect our business partners to apply the business principles (rules of conduct) that are consistent with ours.

 

Involvement

DV Europe strives as a company to be a reliable member of society and, as an integral part of it, to fulfill its responsibilities towards the societies and communities in which it operates.

 

Activities

DV Europe branches are encouraged to promote and defend their legitimate business interests. They will cooperate with governments and other agencies, both directly and through institutions such as trade associations, in developing proposed legislation and other regulations in those areas that may affect its legitimate business interests. DV Europe CVBA does not support political parties and does not contribute to funds from groups that aim to promote party interests.

 

The environment

We are committed to continuously controlling the influence of our activities on the environment and to developing sustainable business operations in the longer term. DV Europe will work with partners to promote environmental protection, to increase understanding of environmental issues and to disseminate good working practices.

 

Innovation

Our innovation is focused on meeting the needs of our consumer. We will respect the concerns of the consumer and society. We will work on the basis of sound scientific research and apply strict standards for product safety.

 

Competition

DV Europe CVBA believes in strong but fair competition and supports the development of appropriate legislation in this area. Our industries and employees will act in accordance with the principles of fair competition and with all applicable regulations.

Integrity

DV Europe CVBA neither gives nor receives, direct or indirect, bribes or other improper advantages aimed at business or financial gain. No employee is permitted to offer, give or receive a gift or payment that represents a kickback or can be interpreted as such. Any request for or offer of kickbacks must be immediately rejected and reported to the management. The financial records and supporting documents of DV Europe CVBA must accurately describe and describe the nature of the underlying transactions. Secret or non-registered accounts, monetary amounts or assets will not be created or held.

Interests

All employees are expected to avoid personal activities and financial interests that could conflict with their responsibilities to the company. Employees are prohibited from directly or indirectly seeking gain for themselves or others through abuse of their position.

Compliance

Compliance with these rules of conduct is an essential part of our success as a company. The day-to-day responsibility is delegated to the senior management of the business units in areas where we operate. They are responsible for ensuring that these rules of conduct are complied with, if necessary through more detailed guidelines tailored to local needs.